12th November 2019
Claire Hall, 45, from Rotherham, approached Skills Support for the Workforce after her manager encouraged her to enhance her skills with a view to progress within the her role. Read more to find out about the help she recieved.
Claire Hall, 45, from Rotherham, approached Skills Support for the Workforce after her manager encouraged her to enhance her skills with a view to progress within the her role. Claire works for Lighthouse Homes, a Christian charity and company which exists to support homeless individuals in the Rotherham area. They supply people with accommodation, food, and a keyworker, and encourage their residents to take up at least 10 hours work per week, through volunteering or training. Claire works as a Support Worker and has done for 4 months. She works overnight at Lighthouse Homes and uses her background in nursing and health and social care to support the residents in a social care setting.
Claire started the Level 2 Diploma in Care with Skills Support for the Workforce, which is designed for people working within a care setting and provide them with transferable skills across the sector.
As Claire has dyslexia she found some questions harder to read than others, however she was provided with additional support by her trainer and care was taken to make sure that Claire didn’t miss out. Claire found the Level 2 Diploma in Care course to be a very useful refresher, and she also found that it updated her knowledge of the sector. Soon after completing the course, she was approached by her manager, who, knowing she was now qualified, urged her to apply for a more senior position.
When we asked Claire if she’d consider recommending the use of Skills Support to someone else, she replied: “Yes, I would! My tutor has been very helpful and has made the whole experience much easier.”